Flexi Add On

Make your booking flexible with the convenient Flexi add-on. When purchasing your pass, hire &/or lessons, simply add one Flexi add-on to your booking for $20 to gain the freedom to cancel, adjust your booking start date or change the names associated with it free of charge up to 2 times, with the flexibility to do so up to 4 pm 2 days before your scheduled time.

Please Note: Multi-Day Passes are consecutive days only from the selected start date. Only one Flexi Add-On is required to make all applicable products flexible on the booking. 

If a customer has purchased a Flexi Add-On and requests a cancellation or amendment to their booking:

1. The Flexi Add-On grants the holder of the booking the right to the following without incurring any additional charges:
   a. Modify the start date or the name associated with the booking
   b. Cancel the booking in exchange for a one-time credit voucher, valid for 3 years from the date of issue for the full amount of the booking less the $20 value of the Flexi Add-On.
2. All amendments listed in section 1. must be requested no later than 4 pm, 2 days prior to the commencement of the booking.
3. For example, if the booking is scheduled for 9 am on Saturday, changes must be made by 4 pm on the preceding Wednesday.
4. Amendments are limited to Passes, Lessons, or Hire services of equal or lesser value within the same bike park season. If the rescheduled date carries a higher price value, the price difference shall be charged accordingly.
5. Customers are permitted to make a maximum of 2 changes to the same booking without incurring any fees. Subsequent changes to the same booking
6. shall be subject to the same terms & conditions as outlined in Booking Changes subsection 5. (standard bookings) below.
7. The Flexi Add-On must be purchased once per order and at the time of booking; purchases made after the initial booking will not be valid.

Our Full Terms & Conditions can be found HERE